Hepburn Bathhouse and Spa

Important Announcement: COVID-19 Update

27 Sep 2021
By Hepburn Bathhouse & Spa
Media Release

This page contains important information regarding your visit to the Hepburn Bathhouse & Spa and associated properties including the Hepburn Spa Retreat, Hepburn Springs Escape and Hepburn Pavilion Cafe.

---

UPDATE: 27th September 2021 - 9am

As per the end of the lockdown period for the Surf Coast and Geelong regions, we are now able to welcome our guests from these areas to Hepburn Bathhouse & Spa. Please note that unfortunately we are unable to welcome our guests from areas currently under lockdown, until advised by the state government.

Some experiences are temporarily unavailable, in line with State guidelines. This includes use of our saunas, hammams, steam and spa water jets. 

We apologise for the inconvenience, but can assure you that we are open and welcoming guests from permitted regions.  

Please refer below for further information.


UPDATE: 23rd September 2021 - 9am

As per the end of the Ballarat lockdown period, we are now able to welcome our guests from Ballarat to Hepburn Bathhouse & Spa. Please note that unfortunately we are unable to welcome our guests from Melbourne, Geelong, Mitchell Shire and the Surf Coast regions, currently under lockdown, until advised by the state government. Please refer below for further information.
 

UPDATE: 15th September 2021 - 6pm

As per Victorian Premier Daniel Andrews announcement today, Ballarat will return to lockdown at 11:59pm on Wednesday 15 September for a period of 7-days. For any guests from the Ballarat local government area, that have a booking with us, our team will be in contact with you to re-schedule.

For all other guests from regional Vic, we are open with restrictions and at limited capacity. Please ensure you book your visit ahead of time to avoid disappointment.  

Masks are mandatory during all services and check-in via the Service Victoria QR Code app is essential when visiting us. 

 

What you need to know to prepare for your booking and experience: 

  • All guests to the Spa and Accommodation will need to have photo ID with a current address as proof of being a resident of regional Vic. 

  • Accommodation is open to people who live in regional area. Bookings permitted for single households, intimate partners or single bubbles. 

  • Masks must be worn for all services and while in the Spa. 

  • Private Baths will be open for accommodation guests only. 

  • The Pavillion Café will be open 

  • All beauty/personal care is open with a cap of 10; masks must remain on for duration of service 

Please note:  

  • The Sanctuary experience remains closed until further notice as per guidelines. We will continue to keep you updated as restrictions change.  
  • ​The General Bathhouse has reopened and we are accepting bookings
  • Dual treatments are temporarily unavailable due to density quotient restrictions   

We cannot wait to reopen our doors and start yours and our return to wellness.   

 

* This is subject to change in line with revisions from the state government. 

TripAdvisor Panel

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut quis fermentum dolor, in mollis lacus. Morbi pulvinar sem tortor, aliquet suscipit erat sollicitudin sed. Nulla ultricies convallis ipsum, ac semper sapien sollicitudin non. Vestibulum lobortis turpis purus, sed rutrum dolor mattis in. Aenean dapibus pellentesque nisi in convallis. Nulla a sapien tincidunt, convallis nunc vitae, iaculis lectus. Integer pellentesque venenatis pellentesque. Quisque vel pellentesque diam. In accumsan accumsan risus et porta. Aliquam a quam ut enim facilisis gravida. Aenean finibus metus justo, scelerisque euismod metus semper vitae. Phasellus non risus libero.