Manage My Booking

Welcome to our time-saving hub for streamlining your spa experience. This is where you can effortlessly and quickly reschedule and cancel appointments, enquire about lost property and share your feedback to help us enhance the Hepburn experience.

Please use the GUEST SERVICES REQUEST FORM button below and enter your details to access your guest profile and choose from the following options:

  • Request to reschedule within policy.
  • Cancel and refund within policy.
  • Report lost property.
  • Provide feedback.
Guests Services Request Form sign in
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